Tenant Handbook

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  1. Introduction
    1. Welcome
    2. About 200 Clarendon
  2. Policy & Procedures
    1. Building Management Office
    2. Holidays
    3. Leasing
    4. Rent Payments
    5. Deliveries
    6. Freight Elevators
    7. Housekeeping and Material Storage
    8. Miscellaneous Policies
    9. Moving Procedures
    10. Smoking
    11. Customer Alterations
  3. Building Security
    1. Introduction
    2. Customer Management Responsibilities
    3. Employee Awareness Brochure
    4. ID Badges
    5. Key Issuance
    6. Large Meetings/Functions
    7. Lost and Found
    8. Solicitation and Distribution
  4. Emergency Procedures
    1. AED Program
    2. Emergency and Incident Reporting
    3. Emergency Procedures and Evacuation Plan
    4. Workplace Violence
    5. Emergency Preparedness
  5. Building Services
    1. Customer Contact Communication
    2. Communication Services
    3. HVAC
    4. Janitorial Services
    5. Maintenance Requests
    6. Customer Signage
  6. Customer Solutions
    1. Overview
    2. Cleaning Services
    3. Repairs and Maintenance
    4. Security and Life Safety
    5. Space Improvements
  7. Sustainability
    1. Mission Statement
    2. Recycle
    3. Commuting
    4. Bicycle Commuting
    5. Green Services
    6. Employee Materials
    7. Window Blinds
  8. Parking Garages
    1. 100 Clarendon Street Garage
    2. 200 Clarendon Street Garage
    3. Taxi & Handicap Drop-off and Pick-up
    4. Contractor Parking

Key Issuance

The office buildings are on a high-level security, in-house master key system. Customers are furnished with two keys per cylinder upon occupancy.  Additional keys are available at a modest charge using the following procedures:

  • Submit a request via bptenantservices.com/jht.
  • The request should specify the key number, location and area identification/suite number.  If these are not available, a copy of the key can be brought to the 200 Clarendon Street Management Office to be duplicated after the work order has been entered.