Tenant Handbook

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  1. Introduction
    1. Welcome
    2. About 200 Clarendon
  2. Policy & Procedures
    1. Building Management Office
    2. Holidays
    3. Leasing
    4. Rent Payments
    5. Deliveries
    6. Freight Elevators
    7. Housekeeping and Material Storage
    8. Miscellaneous Policies
    9. Moving Procedures
    10. Smoking
    11. Customer Alterations
  3. Building Security
    1. Introduction
    2. Customer Management Responsibilities
    3. Employee Awareness Brochure
    4. ID Badges
    5. Key Issuance
    6. Large Meetings/Functions
    7. Lost and Found
    8. Solicitation and Distribution
  4. Emergency Procedures
    1. AED Program
    2. Emergency and Incident Reporting
    3. Emergency Procedures and Evacuation Plan
    4. Workplace Violence
    5. Emergency Preparedness
  5. Building Services
    1. Customer Contact Communication
    2. Communication Services
    3. HVAC
    4. Janitorial Services
    5. Maintenance Requests
    6. Customer Signage
  6. Customer Solutions
    1. Overview
    2. Cleaning Services
    3. Repairs and Maintenance
    4. Security and Life Safety
    5. Space Improvements
  7. Sustainability
    1. Mission Statement
    2. Recycle
    3. Commuting
    4. Bicycle Commuting
    5. Green Services
    6. Employee Materials
    7. Window Blinds
  8. Parking Garages
    1. 100 Clarendon Street Garage
    2. 200 Clarendon Street Garage
    3. Taxi & Handicap Drop-off and Pick-up
    4. Contractor Parking

Emergency and Incident Reporting

In the event of an emergency, immediately call 200 Clarendon Street Security at (617) 275-0243, or notify the appropriate emergency agency directly by dialing 911.

 

If the emergency agency is contacted directly, please also notify 200 Clarendon Street Security at (617) 275-0243.  Response to the specific location of the emergency will be faster if 200 Clarendon Street Security is prepared and can direct the emergency agency upon its arrival.

 

If any of the following incidents occur, they should be reported immediately to 200 Clarendon Street Security at (617) 275-0243:

  • Fire or smoke.
  • Thefts or other criminal activity.
  • Strangers or suspicious individuals.
  • Solicitors on the property.
  • Threats or harassment.
  • Bomb threats or suspicious packages.
  • Safety hazards.
  • Flooding.
  • Lost or found property.

The above list does not include all possible incidents or emergencies that should be reported.  The important factor to remember is:  "If in doubt...call!"

 

Because many emergencies may potentially impact other customers, such as a bomb threat, it is required that each customer notify 200 Clarendon Street Security at (617) 275-0243 of any emergency impacting their area.  After an initial impact assessment, 200 Clarendon Street Management will forward information to other customers as appropriate.