Tenant Handbook

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  1. Introduction
    1. Welcome
    2. About 200 Clarendon
  2. Policy & Procedures
    1. Building Management Office
    2. Holidays
    3. Leasing
    4. Rent Payments
    5. Deliveries
    6. Freight Elevators
    7. Housekeeping and Material Storage
    8. Miscellaneous Policies
    9. Moving Procedures
    10. Smoking
    11. Customer Alterations
  3. Building Security
    1. Introduction
    2. Customer Management Responsibilities
    3. Employee Awareness Brochure
    4. ID Badges
    5. Key Issuance
    6. Large Meetings/Functions
    7. Lost and Found
    8. Solicitation and Distribution
  4. Emergency Procedures
    1. AED Program
    2. Emergency and Incident Reporting
    3. Emergency Procedures and Evacuation Plan
    4. Workplace Violence
    5. Emergency Preparedness
  5. Building Services
    1. Customer Contact Communication
    2. Communication Services
    3. HVAC
    4. Janitorial Services
    5. Maintenance Requests
    6. Customer Signage
  6. Customer Solutions
    1. Overview
    2. Cleaning Services
    3. Repairs and Maintenance
    4. Security and Life Safety
    5. Space Improvements
  7. Sustainability
    1. Mission Statement
    2. Recycle
    3. Commuting
    4. Bicycle Commuting
    5. Green Services
    6. Employee Materials
    7. Window Blinds
  8. Parking Garages
    1. 100 Clarendon Street Garage
    2. 200 Clarendon Street Garage
    3. Taxi & Handicap Drop-off and Pick-up
    4. Contractor Parking

HVAC

Heating, ventilation and air-conditioning (HVAC) services are provided from 8:00 am to 6:00 pm, Monday through Friday (except holidays), and from 8:00 am to 1:00 pm on Saturdays upon request.  If you are in a perimeter office, you either have a thermostat or are sharing one with another office.  You may adjust the thermostat to your own comfort.  Should the temperature change abruptly or reach an uncomfortable level in your office, please submit a request for temperature adjustment via bptenantservices.com/jht. If access is not available, please call 200 Clarendon Street Management Office at (617) 275-0100. A technician will be dispatched to correct the problem.

 

The HVAC equipment requires special maintenance to assure its continued problem-free role.  200 Clarendon StreetManagement provides an on-going preventative maintenance program designed to maximize the energy efficiency of the system.  Such maintenance requires periodic visits through your space; all visits will be coordinated with the designated building contact to minimize disruption to your business.

 

HVAC services for non-business hours are available upon request at an additional charge.  Requests for after-hours HVAC should be submitted via bptenantservices.com/jht  a minimum of four (4) business hours in advance.  If access is not available, please call 200 Clarendon Street Management Office at (617) 275-0100.