Tenant Handbook

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  1. Introduction
    1. Welcome
    2. About 200 Clarendon
  2. Policy & Procedures
    1. Building Management Office
    2. Holidays
    3. Leasing
    4. Rent Payments
    5. Deliveries
    6. Freight Elevators
    7. Housekeeping and Material Storage
    8. Miscellaneous Policies
    9. Moving Procedures
    10. Smoking
    11. Customer Alterations
  3. Building Security
    1. Introduction
    2. Customer Management Responsibilities
    3. Employee Awareness Brochure
    4. ID Badges
    5. Key Issuance
    6. Large Meetings/Functions
    7. Lost and Found
    8. Solicitation and Distribution
  4. Emergency Procedures
    1. AED Program
    2. Emergency and Incident Reporting
    3. Emergency Procedures and Evacuation Plan
    4. Workplace Violence
    5. Emergency Preparedness
  5. Building Services
    1. Customer Contact Communication
    2. Communication Services
    3. HVAC
    4. Janitorial Services
    5. Maintenance Requests
    6. Customer Signage
  6. Customer Solutions
    1. Overview
    2. Cleaning Services
    3. Repairs and Maintenance
    4. Security and Life Safety
    5. Space Improvements
  7. Sustainability
    1. Mission Statement
    2. Recycle
    3. Commuting
    4. Bicycle Commuting
    5. Green Services
    6. Employee Materials
    7. Window Blinds
  8. Parking Garages
    1. 100 Clarendon Street Garage
    2. 200 Clarendon Street Garage
    3. Taxi & Handicap Drop-off and Pick-up
    4. Contractor Parking

Security and Life Safety

To request any of these services, please submit a request at bptenantservices.com/jht or call the 200 Clarendon Street Management Office at (617) 275-0100.

 

Building Access

  • Replacement or additional access ID cards

Locksmith Services

  • Lock outs
  • Key duplication
  • Re-keying
  • Complete lock and key service

Additional Services

We can provide a list of preferred vendors and contractors for the following services 

within customer suites:

  • Fire suppression system installation and inspection for special-use areas
  • CCTV surveillance, recording and monitoring systems
  • Security officer details
  • Electronic access control