Tenant Handbook

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  1. Introduction
    1. Welcome
    2. About 200 Clarendon
  2. Policy & Procedures
    1. Building Management Office
    2. Holidays
    3. Leasing
    4. Rent Payments
    5. Deliveries
    6. Freight Elevators
    7. Housekeeping and Material Storage
    8. Miscellaneous Policies
    9. Moving Procedures
    10. Smoking
    11. Customer Alterations
  3. Building Security
    1. Introduction
    2. Customer Management Responsibilities
    3. Employee Awareness Brochure
    4. ID Badges
    5. Key Issuance
    6. Large Meetings/Functions
    7. Lost and Found
    8. Solicitation and Distribution
  4. Emergency Procedures
    1. AED Program
    2. Emergency and Incident Reporting
    3. Emergency Procedures and Evacuation Plan
    4. Workplace Violence
    5. Emergency Preparedness
  5. Building Services
    1. Customer Contact Communication
    2. Communication Services
    3. HVAC
    4. Janitorial Services
    5. Maintenance Requests
    6. Customer Signage
  6. Customer Solutions
    1. Overview
    2. Cleaning Services
    3. Repairs and Maintenance
    4. Security and Life Safety
    5. Space Improvements
  7. Sustainability
    1. Mission Statement
    2. Recycle
    3. Commuting
    4. Bicycle Commuting
    5. Green Services
    6. Employee Materials
    7. Window Blinds
  8. Parking Garages
    1. 100 Clarendon Street Garage
    2. 200 Clarendon Street Garage
    3. Taxi & Handicap Drop-off and Pick-up
    4. Contractor Parking

Repairs and Maintenance

To request any of these services, please submit a request at bptenantservices.com/jht or call the 200 Clarendon Street Management Office at (617) 275-0100.

 

Carpentry 

  • Furniture and office system assembly and repair
  • Wall surface repairs
  • Installation of door kick plates
  • Installation of white boards, cork boards and pictures
  • Signs and directory manufacturing, installation and maintenance
  • Caulking replacement
  • Installation, repair and maintenance of doors, windows, counter tops, and drywall partitions
  • Installation, repair and maintenance of ceiling tiles, moldings and trim
  • Furniture restoration

 Electrical 

  • Emergency light/exit sign repair
  • Light bulb change and re-lamping
  • Circuit tracing and identification
  • Energy saving recommendations
  • Weekly test operation of customer emergency generators
  • Annual customer generator service
  • Infrared scanning
  • Electrical transformer maintenance
  • Installation, repair and relocation of light fixtures, switches, receptacles, and circuit breakers
  • Disconnect switches and check meters

 Floor Covering 

  • Tile installation and repair 
  • Carpet installation and repair 
  • Vinyl, wood, and base material replacement and installation

 General

  • Building Holiday Services – cleaning and/or HVAC
  • Extended HVAC services
  • Other miscellaneous installations (i.e. keyboard trays, etc.)
  • Touch-up painting services

 Pest Control

 Heating, Ventilation and Air Conditioning

  • Preventive maintenance programs for customer supplemental equipment
  • Supply and exhaust fan maintenance and repair
  • Indoor air quality testing
  • Maintenance of air filters
  • Air and water balancing
  • Eddy current testing
  • Installation and relocation of thermostats

Plumbing

  • Drain cleaning
  • Drain and grease trap maintenance
  • Faucet repair or replacement (i.e. hands free/automatic bathroom systems)
  • Supply lines for coffee or ice makers
  • Water filter replacement for water purification systems (drinking water, coffee, and ice makers)
  • Fixture and appliance replacement 
  • Installation, repair and maintenance of hot water heaters, dish washers, and garbage disposals 
  • Drinking and decorative fountain repair 
  • Backflow prevention, testing and repair
  • Installation and replacement of check meters